Help keep the guide useful

Request a correction

Send the page URL, the detail that needs changing and the information that supports your request.

Business records

Include the company name, city, current public contact information and a link to the business’s official website where possible. Identify whether you represent the business. Please do not send identity documents, payment information or private customer records.

Editorial content

Identify the specific statement and provide a relevant source or explanation. For technical claims, a manufacturer instruction or authoritative industry reference helps us assess the proposed change.

How to send it

  1. Copy the exact page URL and statement or company field.
  2. Explain the proposed correction and why it is needed.
  3. Include an authoritative public source and its relevant section, where available.
  4. For a source that changed, include the date you noticed the change.

For an urgent safety concern about wording, begin the subject with “Safety content correction.” This mailbox is not an emergency service. An active fire or suspected carbon-monoxide emergency requires leaving the building and contacting emergency services.

Email a correction

What a correction can change

Editorial wording, source references and local-context notes can be revised when the evidence supports a change. Business data supplied by the shared feed may also need correction at its source. A request does not establish that a disputed allegation is true, and private customer information should not be included in published records.

See the published update log and the directory methodology. We do not publish private correspondence in the update log.

Contact: email@chimneysweepguide.com. We review requests before making changes; submitting a request does not immediately alter a listing.